By developing this Policy, AVIA is committed to protecting and preserving the privacy of our users and clients, ensuring the confidentiality of the information they provide.
By using AVIA’s airport assistance services, you agree to accept the following conditions of our Privacy Statement.
1. Security
AVIA is committed to providing the highest level of security and privacy. All transactions of user authentication including credit card processing are conducted using SSL (Secure Socket Layer) technology, supported by your browser, which encrypts all information that is sent to us. Our security certificate has been verified by Comodo Group (USA), using the best commercially available encryption on the Internet. We take every precaution to protect personal information from loss, misuse, unauthorized access, disclosure, alteration or destruction by implementing policies and procedures to ensure that personal information is kept only for the purposes for which it has been gathered.
2. Information
We take measures to ensure that the information you provide is recorded accurately and completely. We provide you with access to your personal information at all times for correcting or modifying that information where appropriate.
a. Personal Information Collected on this Website
Personal information collected from or about clients is used exclusively for the purpose of providing better service. It is never released to third parties except when expressly permitted by the clients. Any information you provide is completely confidential and will be protected from unauthorized use.
b. Non-Personally Identifiable Data Collected on this Website
We collect and store in server logs non-personally identifiable information, including but not limited to browser type, IP address, operating system, the date and time of visits, the pages visited on the site, time spent viewing the site, and return visits to the site. We also use Google Analytics, a service that records non-personally identifiable data such as browser type, operating system, the date and time of a visit, where visitors came from, the pages visited on this website, the time spent viewing the site, where visitors went when they left the site, and return visits to the site. We aggregate this non-personally identifiable data to better understand how visitors use our site, and to help manage, maintain, and report on use of our website. We may share this non-personally identifiable data with third parties for the limited purpose of reporting on use of our website, or to comply with applicable law.
We use Google Remarketing (an integrated feature of Google DoubleClick for Advertisers) to connect with users based upon their past interactions with AVIA. You may find AVIA’s advertisements on various sites across the Internet. Third-party vendors, including Google, use cookies to serve advertisements based on a user’s prior visits to AVIA. To opt out of DoubleClick’s use of cookies, please visit the DoubleClick opt-out page. To find out more about how Google uses any data it collects, please visit https://www.google.com/policies/privacy/ads/.
c. Financial Transactions
Credit card transactions are processed through one of the major third-party credit card processing companies. All your information is encrypted and is used only to complete the appropriate transactions. Our database stores only the last four digits of your credit card to complete the verification and approval process.
d. Cookies
AVIA uses cookies to recognize our clients when they visit our site. This allows us to customize their experience on our website. You may need to have cookies enabled in the browser you use in order to register. If you choose to disable cookies, you will still be able to navigate the site. Cookies do not store any personal information. All information is entirely confidential and is never sold or seen outside of the company. AVIA may display links or advertisements to other sites and companies that may also use cookies. In such cases, AVIA cannot be held responsible for any and all information that these parties collect through the use of cookies. You are advised to familiarize yourself with the privacy policies and information sharing standards of these sites, as they may differ from AVIA’s policies and standards.
e. System Information
AVIA reserves the right to collect and store such information as IP address, browser type, or operating system type. All information is highly confidential and will be used exclusively for system administration purposes. This information helps diagnose problems, monitor traffic, and analyze site usage.
f. Email
AVIA uses email to notify our clients about changes in the status of their bookings, updates to our website, or when new services or features are added. As part of the service, AVIA may send email notifications about special offers, new products, or new features. Our email list is confidential and is never sold or given to third parties.
g. Change or Modify Your Information
You can change or modify your profile at any time using your client ID (login) and password. This approach guarantees the safety of your information. Please immediately report any unauthorized use of your client ID (login), password, or computer equipment. AVIA is not responsible for any damage, loss, or change of information resulting from unauthorized use of your client ID (login), password, or computer equipment.
3. Disclaimer
Communication over the Internet, as well as applications used to provide services over the Internet, are subject to various security risks. In no event shall AVIA be responsible for any damages or losses whatsoever, direct or indirect, incidental or consequential, special or punitive, arising from or relating to the unauthorized use, change, deletion, or exposure of any information, confidential or not, resulting from unauthorized breaking into the system or any other breach of security, or system failure. AVIA hereby disclaims all warranties with regard to the hardware and software used to provide security and support this website, including all implied warranties, fitness for a particular purpose, and incidental, special, direct or consequential damages. Accordingly, AVIA, its officers and employees, partners, affiliates, subsidiaries, successors and assigns, and its third-party agents shall not, directly or indirectly, be liable in any way to you or any other person for any inaccuracies, misuse, errors, third-party interceptions, viruses, or hacker attacks resulting in loss of data or services, including but not limited to errors or interruptions in the transmission or delivery of services. AVIA contains links to other sites. These links are provided exclusively for information purposes and to assist in locating other Internet resources. We are not responsible for the privacy practices or the content of such websites. AVIA is a commercial entity and is not affiliated with the Vietnam government.
Summary
By accessing this site and using its services, you unconditionally agree with the terms of this Privacy Statement and our Terms and Conditions. You agree to comply with the terms that govern the use of this site and its services, and that also govern all information provided by you and other users of AVIA. If you do not agree to all or any of the terms of this Privacy Statement, please do not use this site.
AVIA reserves the right to adjust this Privacy Statement at any time without notice. We encourage our users and clients to review this Policy before accessing other pages of this website.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
